Welcome

About Our Products

Music CD's

Storybook CD's

Personalized Alarm Clocks

Plush Animals

Personalized Labels

Tutus

Downloads

Contact Us

FAQ

Internet Links

Calendar of Events

Testimonials

E-Mail


 

Frequently Asked Questions

If your question isn't listed below, please contact us by e-mail or phone.

Q: Can you put more than one name on a CD?

A: No, only one name can be extacted from the database per CD. However, with some albums you can choose a generic options such as "Boys and Girls" or "Children" to be sung in place of the name.

Back to Top


Q: What forms of payment do you accept?

A: We accept Visa, Mastercard and checks from local Texas banks or Nationwide banks such as Wells Fargo, Bank of America, Washington Mutual and Chase. We also except Cash.

Back to Top


Q: Is my credit card and personal information secure?

A: For payments with a credit card, I will send you an E-mail Invoice through Propay. You will use the secure link to enter your payment information. No personal or purchase information will be shared with anyone.

Back to Top


Q: What are the shipping costs?

A: For CD's (Music and Story Books)1-2 items, the shipping cost is $4.40 and for 3-4 items the shipping cost is $8.80.

For Clock and Plush Animals Shipping costs are $9.75 for one item. Additional items $2.00

Delivery Confirmation and Insurance is added to protect both the buy and seller.

Back to Top


Q: How long will it take to receive my item[s]?

A: Shipment of your product will take place within 24 to 72 hours of payment approval. During the holidays or weekends, shipping may take longer due to the United States Postal Service offices being closed.

Back to Top


Q: Is there a return policy?

A: We want you to be 100% satisfied with your purchase but all items are personalized and made to order, therefore all sales are final. If your CD is damaged we will gladly send you another one. We must receive the faulty merchandise back before the new CD is shipped.

Back to Top


Q: I would like to send an item as a gift. May I have it gift wrapped?

A: Yes. We will wrap your CD in wrapping paper and attach a small decorative bow for $4.00. If you opt for us to mail it as well, a bow won't fix into the corrugated mailer.

Back to Top


Q: Can I purchase a gift certificate?

A: Yes, Gift Certificateds are available for the purchase price, plus tax and shipping cost of the CD's, if applicable.

Back to Top


Q: I cannot see any pictures, and nothing happens when I click on the links. What should I do?

A: Please contact Paula at Kiddos Delight.

Back to Top